1. Information you provide
We may collect information you provide when creating or managing an account, including your name, email address, account preferences and communications with SiteBoost AI.
2. Website and project information
When you add a website for analysis, we may process the submitted website URL, publicly accessible website content, technical response information, scan results, reports and project configuration.
You should only submit websites that you are authorized to manage or analyze.
3. Usage and technical information
We may process technical and usage information such as timestamps, browser information, device information, IP address, application events, security logs and feature usage where necessary to operate, protect and improve the service.
4. Payment information and FastSpring
SiteBoost AI uses FastSpring for supported payment transactions. When you purchase through FastSpring checkout, payment-card and other payment information is submitted to FastSpring rather than directly to SiteBoost AI.
SiteBoost AI may receive limited transaction information necessary to identify the customer, product, order, amount, currency, payment status and subscription or fulfillment status.
FastSpring maintains its own privacy and purchaser terms for information it processes as part of checkout and payment services. See FastSpring Legal.
5. How we use information
We may use information to provide and authenticate accounts, process website scans, generate reports, manage plan access, provide customer support, secure the platform, investigate abuse, improve functionality and comply with applicable legal obligations.
6. Service providers
We may use trusted infrastructure, database, authentication, hosting, analytics, communications and payment providers to operate SiteBoost AI.
These providers may process information only as necessary for the services they provide and subject to their applicable contractual and legal obligations.
7. Legal and security disclosures
Information may be disclosed when reasonably necessary to comply with law, legal process, enforce agreements, protect users, investigate fraud or security incidents, or protect the rights and safety of SiteBoost AI and others.
8. Cookies and local storage
SiteBoost AI may use cookies, browser storage and similar technologies for authentication, preferences, security, session continuity and application functionality.
9. Data retention
We retain information for as long as reasonably necessary to provide the service, maintain account and transaction records, resolve disputes, prevent abuse and meet legal or compliance obligations.
Retention periods can vary depending on the type of information and the reason it is processed.
10. Security
We use reasonable administrative, technical and organizational safeguards designed to protect account and service information.
No internet-connected service can guarantee absolute security, so users should also protect their credentials and promptly report suspected unauthorized access.
11. International processing
SiteBoost AI and its service providers may process information in countries other than the country where you live. Where required, appropriate safeguards are used for international data processing.
12. Your privacy rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction or portability of certain personal information, or to object to certain processing.
Requests may be subject to identity verification and legal record-retention requirements.
13. Children
SiteBoost AI is designed as a website analysis and business software service and is not intentionally directed to young children. Where applicable law requires parental or guardian consent, the service should not be used without that authorization.
14. Changes to this policy
We may update this Privacy Policy when our service or legal obligations change. The updated version will be published on this page with a revised last-updated date.
15. Contact
Privacy questions can be submitted using the SiteBoost AI support contact provided through the service or related account communications.